Contact
One number,answered around the clock
No phone menu, no ticket system, no policy number to find. Four ways to reach us below — the phone is the fastest, and it is the same person on the end of all of them.
Phone
Emergencies, and anything urgent
Answered 24 hours a day by the person who dispatches the truck. Always the fastest option if the vehicle is not moving.
WhatsApp
When you cannot talk, or need to send a photo
Useful for showing us the damage, the access, or exactly where the vehicle is sitting. Send your location pin and we will find you.
Web dispatch form
When you cannot describe where you are
Shares your exact GPS position along with the vehicle details, then we ring you straight back to confirm the price and the ETA.
Email
Quotes, invoices, trade accounts
For booked transport, garage and trade accounts, insurer paperwork and anything that is not time-critical. Answered during the day.
Before you ring
Five things thatshorten the call
None of it is essential. Ring first if you are somewhere unsafe and we will work the rest out together.
- Your location — postcode, junction number or motorway marker post
- The registration, make and colour of the vehicle
- What happened, and whether the vehicle still rolls and steers
- Where it needs to end up — garage, home, or our yard
- Whether anyone is waiting with the vehicle, and whether there are children or animals
Hours
Open now
24 hours a day, 7 days a week — including bank holidays
Nights, weekends and bank holidays carry an out-of-hours rate, included in the price quoted on the call.
Where we cover
Rapid Recovery ServiceNationwide
England · Scotland · Wales · Northern Ireland
There is no drop-in centre — we come to you, wherever you are. See the coverage area for every city and county.
Trade & garage accounts
Garages, bodyshops and dealers can run a monthly account with agreed route rates rather than being quoted job by job.
Email for termsOnline Portal
Send an online inquirywith instant confirmation receipt
Whether you need a planned vehicle transfer, have a garage trade account inquiry, or have a general question, fill out the form below. You will receive an instant email confirmation receipt with a tracking reference number.
Web dispatch
Or send your exact position
If you cannot describe where you are — an unmarked lane, a motorway with no junction in sight, a car park you do not know the name of — share your GPS and we will find you.
In immediate danger on a live carriageway? Call 999 first, then 07440 702667.